How to reach CediDesk
Mail to CediDesk goes to one inbox, read by the people who write the pages.
Updated Oct 2026 · how we rate brokers
Information, never advice
We will not tell you what to buy, when to buy it, how much to risk or which broker to open an account with. That is advice, it is regulated in Ghana, and we are not licensed to give it. Mail asking for it gets a polite no.
What we will do is explain how something on this site was worked out, point at the public source behind a claim, or fix a page that reads as though it were advice.
Where the line runs
- General information about how licensing and trading work
- That is what this site publishes
- A recommendation of a broker, a pair or a position size
- Not here, and not by mail
- Anything adjusted to your income, debts or tolerance for loss
- We do not know them and never ask
- Advice as the SEC Ghana defines it
- A regulated activity; we are not licensed for it
If you want advice, take it from someone the SEC Ghana authorises to give it.
Business and partner mail
Advertising, link placement and content partnerships: the answer is no, and the same address takes it. Disclosed on every page that uses it, one commercial relationship is carried by this site, which does not sell placement in anything that appears editorial.
Press and researchers are welcome. Let us know what you are working on and what you need.
What this address can and cannot do
- Correct a wrong figure, date or licence number
- Yes — send the source you checked
- Explain how a number on a page was worked out
- Yes
- See, move or recover money in a trading account
- No — this is not a broker
- Release a withdrawal or settle a dispute with a firm
- No — the broker's own support first, then the SEC Ghana
- Say what to buy, when, or which broker to use
- No — that is regulated advice
- Sell a link, a review or a placement
- No
Where a firm is not on the SEC Ghana register, the regulator has no power to help either — which is the reason this site exists.
How to reach us
The address is [email protected]. Most mail gets a reply from us within two working days, and everything we receive is read. It costs nothing to write to us and no account is needed: there is no login, no newsletter and no customer records.
Where your message is about a particular page, put the page address in the subject line. To have the right person read it, this is the fastest approach.
| Step | What happens | When |
|---|---|---|
| 1 · You write | The page address and what the correct value is | Any time |
| 2 · We check it | Against the public source you name, not against our own page | Same week |
| 3 · The page changes | The figure is replaced and the page says it was corrected | With the date on it |
A number is never quietly edited to leave the page looking as though it always said that.
Reporting an error
A correction is the most useful mail we get. If a figure, a licence number or a date on this site is wrong, tell us what it should be and where you checked it - the SEC Ghana register, the broker's own terms, a regulator's notice.
The page is corrected by us, and a note on it records the correction and its date. No number is changed in silence while the page still appears as if it had always shown that value.
| Mechanism | Used here | What that means |
|---|---|---|
| Cookies | No | Nothing is set, first or third party |
| Local and session storage | No | Nothing is written to your browser |
| Analytics of ours | No | No script, no pixel, no tag manager |
| Accounts or logins | No | There is no database with your name in it |
| Newsletter or forms | No | Nothing to subscribe to |
| Fingerprinting | No | No device or canvas identification |
Check it yourself: developer tools, the storage tab and the network tab, on any page here.
What we cannot help with
We are not a broker and we are not the Securities and Exchange Commission of Ghana. We cannot see your trading account, move your money, reset a password, release a withdrawal or intervene in a dispute. There is no access to any of that for anyone who writes to this address.
If your money is with a firm, your broker's own support is the first step and the SEC Ghana is the second. If a firm is not on the SEC Ghana register, the regulator has no power to help you either, which is the whole reason this site exists.
| Party | What it sees | Why it is there |
|---|---|---|
| Cloudflare Pages | The request, your IP and browser string, in its own logs | It serves the files |
| api.gold-api.com | The request your browser makes for a price | A live quote on the page |
| api.binance.com | The request your browser makes for a price | A live quote on the page |
| api.twelvedata.com | The request your browser makes for a price | A live quote on the page |
| api.coinbase.com | The request your browser makes for a price | A live quote on the page |
| The broker, after you follow a partner link | Whatever its own site collects, under its own policy | You left this site |
None of it passes through us, and we build no profile from any of it.